Product Guide

Products are classified as below ;

Brand New 

  • Brand new boxed product with actual manufacturer warranty.

Refurbished / A+ 

  • Device is in pristine cosmetic condition, looks new.
  • It has no sign of wear and tear at all.
  • Device is fully tested functional using manual and automated diagnostic system.
  • Comes in generic or original retail box with OEM or replacement accessories.
  • Also supplied as HSO (handset only without accessories).
  • Device has Clean / Clear IMEI / Serial Number and user data wiped.

 

Grade A

  • A used device in excellent cosmetic condition.
  • Very minor signs of previous usage, the front and rear housing will show little or no sing of wear and tear.
  • Previous usage is limited to only very minor marks which are difficult to spot.
  • Device is fully tested functional using manual and automated diagnostic system.
  • Device has Clean / Clear IMEI / Serial Number and user data wiped.

 

Grade B

  • A used device overall in good cosmetic condition.
  • Minor signs of previous usage, the front and rear housing will show light signs of wear and tear.
  • Device may have minor marks, line or scratches but no chipped LCD or broken housing.
  • Device is fully tested functional using manual and automated diagnostic system.
  • Liquid contact indicator may be active but device functioning normally. Device has Clean / Clear IMEI / Serial Number and user data wiped.

Grade C

  • A used device overall in average to heavily worn cosmetic condition.
  • Signs of wear and tear on LCD, may have slightly low brightness, shaded LCD but touch fully functional.
  • Scuffs, scratches, chips, dents on the back cover and housing.
  • No missing buttons but may have engraving and customised housing.
  • Device is fully tested functional using manual and automated diagnostic system
  • Device may have liquid contact indicator active. Device has Clean / Clear IMEI / Serial Number and user data wiped.

Grade D

  • Power on, Heavy Wear and Tear, may have one or more faults. Cosmetically may be mixture of A/B/C.
  • May have chipped/ cracked front glass but no LCD damage.
  • Internal LCD is functional, may have low brightness, fade LCD colours.
  • Scuffs, scratches, chips, dents on the back cover and housing.
  • May have missing buttons, external battery or backdoor.
  • Device is tested power on only using manual and automated diagnostic system.
  • Device has Clean / Clear IMEI / Serial Number. May have sign of liquid damage / indicator active. Software / Firmware may be faulty.